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Training & Education

Training & Education is a standalone engagement that builds the in-house capability your continuity, crisis, and emergency-response plans assume — from executive awareness through practitioner certification preparation. Commissioned independently or alongside any other service line.

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Why It Matters

A plan only works if the people running it have been trained to run it.

Plans assume competence. They assume the CMT chair knows what a declaration looks like, the BCP coordinator knows how to update the BIA after a reorg, the floor supervisor knows what their role on the response flip-chart actually means. Those assumptions break the first time a real event tests them. Training & Education closes the gap with role-based curriculum — calibrated to your plans, your scenarios, and your team — so capability stays inside the company instead of walking out with the consultant.

What's Included

Scope of engagement

  • Executive awareness briefings — board, C-suite, and CMT orientation to BCM, Crisis, and ERM obligations
  • Practitioner workshops — BIA facilitation, plan authoring, exercise design, and AAR methodology
  • Role-specific training for CMT members, BCP coordinators, and ER team leads
  • Frontline and shift-level Emergency Response training tied to your flip-charts and drills
  • Certification preparation support — MBCP, CBCP, CBCI, and ISO 22301 Lead Implementer / Lead Auditor pathways
  • Custom curriculum development — branded learner guides, facilitator decks, and assessment instruments
  • Live virtual, in-person, and blended delivery — recorded modules available for ongoing onboarding

Deliverables

What you walk away with

  • Role-based training plan mapped to your BCM, Crisis, and ER program structure
  • Facilitated training sessions with attendance, completion, and competency records
  • Branded learner materials — participant guides, job aids, and quick-reference cards
  • Assessment instruments and competency rubrics for each role
  • Annual refresher cadence and on-demand onboarding modules for new hires
  • Training records package suitable for audit, ISO 22301 §7.2 evidence, and customer due-diligence

Engagement Model

How this engagement runs.

  1. 01

    Capability Assessment

    We inventory current training records, role assignments, and competency gaps against your plans and ISO §7.2/§7.3 obligations. Output: a role-by-role capability map.

  2. 02

    Curriculum Design

    Role-based curriculum gets built from your actual plans — not generic templates. Executive, practitioner, and frontline tracks each have their own scope, depth, and assessment.

  3. 03

    Deliver & Assess

    Live virtual, in-person, or blended delivery. Assessments verify competency; learner records get filed in a format your auditor and customers will accept.

  4. 04

    Sustain

    Annual refreshers, on-demand onboarding modules for new hires, and exercise-based reinforcement keep capability current as the team turns over and the plans evolve.

Right Fit

You should engage if…

  • Companies whose BCM, Crisis, or ER plans rely on named roles that have never received formal training
  • Organizations preparing for ISO 22301 audit where §7.2 (Competence) and §7.3 (Awareness) evidence is thin
  • SMBs building an internal BCM function and needing to develop in-house practitioners rather than rent them indefinitely
  • Boards or audit committees requiring documented training cadence for crisis decision-makers
  • Operations leaders whose frontline and shift teams have flip-charts but no drill or training record

Ready to scope a training & education engagement?

Book a free 30-minute call. We'll cover where you are, where you need to be, and whether this is the right next step.

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